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By raquo
#402188
Well, for one, you need to download and install the FTDI USB Cable Driver, if you haven't already.

The download link is here: http://www.digifly.com/en/download/

If that doesn't help, try following whatever the manual has to say about this. I've only booted up the app once, and it worked, so I don't really know how to troubleshoot it.